Privacy Policy
1. Introduction
MANTIN ONWORKAI TECHNOLOGIES LLP (“onWork.ai”, “we”, “us”, or “our”) is committed to safeguarding the privacy of our users. Established in 2024 and headquartered in Gurugram, Haryana, India, we provide advanced analytics solutions to help businesses understand their digital performance. This Privacy Policy outlines how we collect, use, store, and protect your personal data while ensuring full transparency and compliance with applicable data protection laws.
2. Data Collection We collect only the data necessary to deliver and improve our analytics services. This includes: Personal Information: such as name and email address Behavioral Data: mouse movements, clicks, scroll activity, time spent, and interaction patterns Device and Session Info: IP address, browser, OS, screen resolution, session duration, referrers Session Recordings: captured through our proprietary tools All data is collected directly by onWork.ai. No third-party tracking tools are used.
3. Data Usage User data is used exclusively to provide, maintain, and enhance the services offered by onWork.ai. This includes: Generating analytics reports and dashboards Identifying UX improvements and behavioral patterns Reducing bounce rates and optimizing conversions Ensuring system security and performance Customer support and troubleshooting We do not sell, rent, or share user data with any third parties.
4. Data Storage and Security User data is stored on secure, cloud-hosted servers managed by MANTIN ONWORKAI TECHNOLOGIES LLP. Security measures include: Encryption (AES-256, TLS 1.3) for data at rest and in transit Hashing of identifiers where applicable Role-based access control Firewall protection, DDoS mitigation, and threat monitoring Regular audits are conducted to ensure ongoing compliance and data protection.
5. User Rights Users have the right to access, edit, delete, and export their data. These rights include: Access to view collected data Edit to update personal information Deletion of account and data Portability to export data (paid accounts) Consent Withdrawal via dashboard or browser tools Requests can be made through the user dashboard or by emailing contact@onwork.ai. We respond within 14 business days.
6. Data Retention Data is retained based on user plan: Free Users: 30 days Paid Users: 90 days to 24 months Enterprise: As per agreement Upon expiration or user request, data is permanently deleted. For retention-related queries, contact contact@onwork.ai.
7. Cookies and Similar Technologies Cookies are used to enhance session tracking and analytics. They help: Maintain user sessions Identify returning visitors Track session, device, and page activity Cookies do not collect sensitive personal data. Users can disable cookies in their browser settings, though this may limit functionality.
8. International Data Transfer User data is processed and stored exclusively within India. No international transfers occur unless explicitly requested by enterprise clients. All data remains encrypted and compliant with Indian regulations and international standards.
9. Policy Updates Updates to this policy will be communicated via email and in-platform notifications. Continued use of the platform after an update constitutes acceptance of the new terms.
2. Data Collection We collect only the data necessary to deliver and improve our analytics services. This includes: Personal Information: such as name and email address Behavioral Data: mouse movements, clicks, scroll activity, time spent, and interaction patterns Device and Session Info: IP address, browser, OS, screen resolution, session duration, referrers Session Recordings: captured through our proprietary tools All data is collected directly by onWork.ai. No third-party tracking tools are used.
3. Data Usage User data is used exclusively to provide, maintain, and enhance the services offered by onWork.ai. This includes: Generating analytics reports and dashboards Identifying UX improvements and behavioral patterns Reducing bounce rates and optimizing conversions Ensuring system security and performance Customer support and troubleshooting We do not sell, rent, or share user data with any third parties.
4. Data Storage and Security User data is stored on secure, cloud-hosted servers managed by MANTIN ONWORKAI TECHNOLOGIES LLP. Security measures include: Encryption (AES-256, TLS 1.3) for data at rest and in transit Hashing of identifiers where applicable Role-based access control Firewall protection, DDoS mitigation, and threat monitoring Regular audits are conducted to ensure ongoing compliance and data protection.
5. User Rights Users have the right to access, edit, delete, and export their data. These rights include: Access to view collected data Edit to update personal information Deletion of account and data Portability to export data (paid accounts) Consent Withdrawal via dashboard or browser tools Requests can be made through the user dashboard or by emailing contact@onwork.ai. We respond within 14 business days.
6. Data Retention Data is retained based on user plan: Free Users: 30 days Paid Users: 90 days to 24 months Enterprise: As per agreement Upon expiration or user request, data is permanently deleted. For retention-related queries, contact contact@onwork.ai.
7. Cookies and Similar Technologies Cookies are used to enhance session tracking and analytics. They help: Maintain user sessions Identify returning visitors Track session, device, and page activity Cookies do not collect sensitive personal data. Users can disable cookies in their browser settings, though this may limit functionality.
8. International Data Transfer User data is processed and stored exclusively within India. No international transfers occur unless explicitly requested by enterprise clients. All data remains encrypted and compliant with Indian regulations and international standards.
9. Policy Updates Updates to this policy will be communicated via email and in-platform notifications. Continued use of the platform after an update constitutes acceptance of the new terms.