Terms and Conditions for onWork.ai

1. Introduction Welcome to onWork.ai, a unit of All Friends Studio! Our headquarters are located at Plot #10, Gulmohar Marg, DLF Phase 2, Gurgaon, Haryana, India, 122002. We specialize in providing a Generative AI powered User Behaviour Analytical Tool, catering to businesses of varying sizes.

2. User Registration To access our services, users must create an account. We collect only your name, email address, and a password for account security during registration.

3. Service Usage We offer various payment plans, including a free tier, for our services. Data uploading is not permitted, but downloading of generated reports is available.

4. Intellectual Property All digital solutions and services provided by onWork.ai are our intellectual property. User data can be permanently deleted from our servers upon request.

5. Payment and Subscription Services are available through both one-time payments and subscriptions, including a free plan. Payments are accepted via Cards, Mobile Wallets, UPI, and Net Banking, and are collected in the All Friends Studio bank account. Invoices will be issued under onWork.ai’s name, stating “A Unit of All Friends Studio.”

6. Termination of Service Immediate service termination may occur for unpaid bills or misuse of services, at onWork.ai’s discretion.

7. Privacy Policy Our Privacy Policy, accessible at onWork.ai Privacy Policy, governs user data and privacy.

8. Cancellation Policy

  • Users can cancel their subscription at any time, enjoying services until the end date.
  • Cancellation can be done via the dashboard, or for assistance, contact contact@onwork.ai.

9. Refund Policy

  • Refunds are available only if no features have been used within 24 hours post-payment.
  • Eligible refunds are full and processed to the original payment account within 7-21 days. For issues, contact contact@onwork.ai.

10. Amendments to Terms Amendments will be communicated via email and in-platform notifications.

11. Governing Law These terms are subject to Indian law and comply with GDPR and CCPA.

12. Changes to Payment Plans OnWork.ai reserves the right to modify the payment plans, including pricing and features, without any prior notice to the user. It is the user’s responsibility to stay updated on the current terms and conditions.